Support

Mosaic User Guide dCS Mosaic documentation Mosaic FAQs Answers to the most commonly asked support questions to streaming audio and dCS Mosaic. dCS FAQs Answers to the most commonly asked questions that are not related to streaming audio.

Topic	Replies	Views	Activity
Start Here -- Getting Support Support This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in o…	0	1466	May 8, 2019
About the Support category Support	1	865	May 23, 2018
Can't send directly to dCS for servicing? Support	13	318	November 21, 2023
Lina DAC with EF 1000 & Susvara Support	11	194	November 20, 2023
Tidal MAX HiRes FLAC Support	9	583	November 19, 2023
Sudden Loss of Stereo Balance Support	17	255	November 16, 2023
USB Drive Not Being Read Support	5	283	January 23, 2023
Rossini Apex dac is non responsive Support	12	511	November 12, 2023
Only 1 song at a time? Support	27	1250	November 10, 2023
4 Pin XLR Plug Wiring Configuration Support	3	120	November 9, 2023
App not finding Rossini Support	17	211	November 8, 2023
Lower output from right channel from balanced output Support	8	96	November 7, 2023
Can my Network Bridge or Debussy still be fixed? Support	8	378	November 7, 2023
Please help my dcs955 dac Support	7	260	November 6, 2023
Display screen defect? Support	10	524	November 3, 2023
Verdi - Not powering up Support	11	368	October 31, 2023
dCS Bartok interference and noise from the right channel Support	2	158	October 27, 2023
Network connection for Lina Dac Support	12	327	October 27, 2023
Upsampler settings to DSD or DSDx2 Support	15	312	October 23, 2023
Playlist doubling/tripling up in Mosaic Support	2	105	October 21, 2023
Understanding Mosaic and Roon Support	6	163	October 21, 2023
Unable to upgrade Lina to 2.0 Support	2	129	October 21, 2023
Thank you Phil Harris! Support	2	233	October 20, 2023
Recognizing new files on NAS drive Support	18	505	October 18, 2023
Mosaic upgrade causes the Rossini to fail to boot Support	12	281	October 11, 2023
Mosaic Unable to connect to streaming services? Support	14	286	October 11, 2023
Loop Ethernet port on Bartok rear side Support	22	2071	October 10, 2023
Vivaldi Clock : CAL logo : how to bypass Support	22	509	October 1, 2023
Vivaldi upsampler not showing up in roon audio devices Support	31	609	September 22, 2023
Nucleus / Mosaic Support	13	406	September 21, 2023