Support

Mosaic FAQs Answers to the most commonly asked support questions to streaming audio and dCS Mosaic. Mosaic User Guide dCS Mosaic documentation dCS FAQs Answers to the most commonly asked questions that are not related to streaming audio.

Topic	Replies	Views	Activity
Start Here -- Getting Support Support This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in o…	0	936	May 8, 2019
About the Support category Support	1	587	May 23, 2018
What is the AES output level of the DCS network bridge? Support	3	147	May 28, 2022
Can I recreate a playlist in Mosaic to Qobuz? Support	1	42	May 28, 2022
About Tidal Connect Support	2	78	May 28, 2022
Mosaic nothing found Support	18	342	May 24, 2022
Mosaic Skipping and Partial Playing Tracks Support	34	697	May 23, 2022
Qobuz login from Mosaic doesn’t work anymore Support	15	337	May 19, 2022
Rossini Clock Synch issues - "Wrong clock detected" Support	4	173	May 15, 2022
Bartok Network Firmware Update Support	4	161	May 14, 2022
My new dCS Network Bridge - some questions about it please Support	23	540	May 13, 2022
Embedded covers not showing after minimserver update 2.1.2 Support	11	234	May 11, 2022
How a sound system hits the ground for best performance Support	1	125	May 10, 2022
Rossini DAC fault? Support	15	447	May 7, 2022
About preamps and volume controls Support	7	161	May 3, 2022
About spdif output of DCS NB Support	23	353	May 3, 2022
IR for Network bridge to play/pause Support	1	102	May 1, 2022
UPnP Server not detected Support	21	542	April 30, 2022
Nothing found in mosaic Support	2	96	April 23, 2022
Cannot detect external HD Support	7	198	April 21, 2022
Rossini player clock output issues Support	2	145	April 20, 2022
Unable to use Tidal Connect using iPhone (12 Pro Max) with new Mosaic Firmware Support	1	106	April 18, 2022
Can you run Mosaic on a chromebook? Support	2	122	April 18, 2022
UPNP logouts on network bridge sn 54449 - 1.13 (119) , 1.13(506),1.02 Support	11	337	April 18, 2022
Rossini Player updated but no sound only when playing DSD64 from UPnP and Roon Support	43	1037	April 14, 2022
Mosaic 1.2 problem Support	48	1194	April 13, 2022
Release of update to v1.2.x DSD64 playback issue Support rossini	7	344	April 13, 2022
Tidal direct link to Rossini erratical Support	0	105	April 9, 2022
Need help with Rossini DAC and Clock Set Up Support	4	187	April 5, 2022
Bartok audio quality Via Mosaic connection streaming services Support	0	167	April 3, 2022