Support

dCS FAQs Answers to the most commonly asked questions that are not related to streaming audio. Mosaic User Guide dCS Mosaic documentation Mosaic FAQs Answers to the most commonly asked support questions to streaming audio and dCS Mosaic.

Topic	Replies	Views	Activity
Start Here -- Getting Support Support This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in o…	0	610	May 8, 2019
About the Support category Support	1	409	May 23, 2018
Display screen defect? Support	4	60	August 4, 2021
Signal path question Support	6	128	August 2, 2021
Ideal modum position/ coaxial vs Cat8 Support	1	84	August 2, 2021
Why does digital reliability suck, big-time, in the real world? Support	13	273	August 1, 2021
Mosaic crash when pleing "Michele Rabbia, Gianluca Petrella & Eivind Aarset [2019] Lost River" files Support	0	47	July 31, 2021
dCS Bartok Reduced Amplitude Following firmware update to 0.64.506.0 Support	6	211	July 29, 2021
Bartok reliability Support	27	662	July 29, 2021
Alternative Remote Control Support	54	1748	July 29, 2021
XLR sound worse than RCA on Mcintosh preamp c2700 Support	13	231	July 26, 2021
Vivaldi song truncation Support	93	1186	July 25, 2021
New to dCS Bartok Support	8	179	July 24, 2021
220v to 110v conversion Support	10	144	July 24, 2021
Network Bridge: Tracks in play queue become "not available" at random Support	12	111	July 19, 2021
Vivaldi Upsampler not linking to Etheregen Support	5	146	July 13, 2021
No airplay to dCS available from ipad Support	4	117	July 12, 2021
Playing DSD via ethernet Support	6	143	July 12, 2021
Mosaic is frozen - help Support	18	309	July 11, 2021
No numerical volume display when using usb input Support	2	100	July 11, 2021
Network Bridge - problems with Tidal (again) Support	20	286	July 8, 2021
Rossini SPDIF2 input sometimes shows "Non Audio" Support	24	487	July 3, 2021
Bartok / USB 2 issues Support	5	136	July 1, 2021
Bartok output - XLR or RCA? Support	18	1540	June 27, 2021
Bartok Missing "r" Support	9	368	June 27, 2021
Bartók winks out Support	9	347	June 20, 2021
dCS Debussy LEDs malfunctioning Support	10	123	June 15, 2021
Delete thread please Support	1	166	May 28, 2021
Spotify missing icon Support	3	168	March 15, 2021
DCS USB Driver for Windows Support	7	185	June 15, 2021