Support

Mosaic User Guide dCS Mosaic documentation Mosaic FAQs Answers to the most commonly asked support questions to streaming audio and dCS Mosaic. dCS FAQs Answers to the most commonly asked questions that are not related to streaming audio.

Topic	Replies	Views	Activity
Start Here -- Getting Support Support This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in o…	0	1275	May 8, 2019
About the Support category Support	1	765	May 23, 2018
Bartok Apex Upgrade Support	390	9917	May 26, 2023
Random Network Disconnections - Rossini non APEX Support	7	133	May 25, 2023
Network Bridge - problems with Tidal (again) Support	22	1189	May 23, 2023
DCS Bartok (Play Tidal) Problems Support	3	124	May 23, 2023
Repeat track without Mosaic Support	4	136	May 23, 2023
Tidal connect stopped working Support	23	1653	May 23, 2023
Planning to buy Grimm MU1 streamer Support	34	725	May 22, 2023
Dual voltage dacs? Support	6	169	May 17, 2023
MQA CD playback on Rossini player Support	5	100	May 16, 2023
New Bartok on it's way, couple of questions Support	44	1545	May 15, 2023
Network keeps dropping with Bartok Support	5	262	May 14, 2023
DCS Bridge turned on but doesn't play music! Support	5	154	May 13, 2023
Can my Network Bridge or Debussy still be fixed? Support	3	186	May 11, 2023
Bartok USB port Support	5	199	May 9, 2023
About Bartok's line output Support	6	216	May 4, 2023
My Rossini just stopped decoding MQA Support	12	418	May 1, 2023
Debussy's power and WCLK LEDs flickering Support	6	180	April 17, 2023
Bartok and Rossini dac problem using optical connection Support	64	5827	April 17, 2023
Rossini Transport - noticable sound of disc spinning while playing SACDs Support	113	1231	April 15, 2023
What is the significance of different frequencies in Vivaldi Master Clock? Support	8	404	April 14, 2023
Short breaks during the playback of 24/192 album Support	57	1592	April 12, 2023
Updating Scarlatti DAC Support	7	153	April 8, 2023
How can I install Mosaic on Macbook air? Support	6	193	April 8, 2023
USB driver disabled on Bartok firmware upgrade Support	10	222	April 7, 2023
dCS Products Apparently Use HTTP Rather Than HTTPS to Check For/Download Firmware Updates Support	3	251	April 5, 2023
Channel swap am I missing something Support	3	291	April 4, 2023
App Sync/Streaming Issue Support	3	196	April 2, 2023
Vivaldi - Mosaic Control App Support	17	180	April 2, 2023