Support

Mosaic User Guide dCS Mosaic documentation Mosaic FAQs Answers to the most commonly asked support questions to streaming audio and dCS Mosaic. dCS FAQs Answers to the most commonly asked questions that are not related to streaming audio.

Topic	Replies	Views	Activity
Start Here -- Getting Support Support This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in o…	1	377	May 8, 2019
About the Support category Support	2	257	May 23, 2018
Vivaldi Case Feet Thread Spec? Support vivaldi , upsampler	36	438	October 20, 2020
BubbleUPnP and playing gapless Support	46	491	October 20, 2020
Mosaic automatically deletes a playlist; unsure how to repopulate from Tidal Support	4	56	October 19, 2020
Rossini freezes controls but still sometimes plays Support	6	67	October 19, 2020
Tidal playback problem Support rossini	13	551	October 19, 2020
Connect a Rossini cd player/dac/ streamer to a Vivaldi clock Support	3	58	October 16, 2020
New Bartok on it's way, couple of questions Support	19	303	October 14, 2020
MQA rendering over USB1 Support	6	68	October 14, 2020
Wireless adapter usage Support	2	159	October 13, 2020
First Time SQ Issue Support	7	115	October 8, 2020
Qobuz login issue Support	6	73	October 8, 2020
Can USB2 on Rossini Player be renamed? Support rossini	5	89	October 7, 2020
Ground Earth, Protected Earth or without Earth - which is better? Support	11	210	October 4, 2020
Using Vivaldi Transport with Paganini stack Support paganini , vivaldi	5	79	October 2, 2020
Mosaic unable to load large Tidal playlists? Support	6	106	October 2, 2020
DCS unstable on IOS 14.0.1 with Voice Over running Support	6	77	October 1, 2020
Help Trouble shooting Bartok or whole system Support	4	74	October 1, 2020
Playing DSD .dsf files from the beginning on the Rossini skips the first 0.84 second of audio Support rossini	32	504	October 1, 2020
Click "PLAY" on higher-rate DSD files by mistake? Support vivaldi	2	58	September 29, 2020
Listen to an entire album with Mosaic app Support	18	271	September 29, 2020
[FAQ] When connecting to my Vivaldi Upsampler via Mosaic, why does the attached Vivaldi DAC show as software version 0.00? Mosaic FAQs vivaldi , mosaic_control , mosaic_faq	1	47	September 29, 2020
[FAQ] Roon is reporting an “Enhanced” signal path when playing MQA content, not “Lossless”. Is this normal? dCS FAQs roon , networking , mqa	1	64	September 29, 2020
[FAQ] Can I use headphones with am impedance lower than 33Ω with the Bartók? dCS FAQs bartok , analogue_output	2	67	September 29, 2020
USB input Vivaldi DAC Support	7	228	September 26, 2020
Is there a way to reboot Bartók through a URL, or command line Support	16	382	September 23, 2020
Mosaic - why do I get pauses during playback of Tidal and Qobuz Support	5	95	September 22, 2020
Powerline v Mesh Router Support	5	143	September 15, 2020
Rossini DAC dropping network connection all of a sudden Support	14	450	September 14, 2020