Support

Mosaic User Guide dCS Mosaic documentation dCS FAQs Answers to the most commonly asked questions that are not related to streaming audio. Mosaic FAQs Answers to the most commonly asked support questions to streaming audio and dCS Mosaic.

Topic	Replies	Views	Activity
Start Here -- Getting Support Support This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in o…	0	1052	May 8, 2019
About the Support category Support	1	653	May 23, 2018
Tidal connect stopped working Support	19	790	September 29, 2022
Regular “Lost Connection to DCS Rossini DAC” message on Mosiac Support	41	844	September 28, 2022
Updating a vivaldi upsampler Support	14	273	September 28, 2022
992 Master Clock Support	6	188	September 28, 2022
Mosaic/MinimServer Playlist Settings Support	7	154	September 27, 2022
Free space above Rossini Support	4	164	September 21, 2022
Paganini upsampler vs DAC filters Support	22	424	September 21, 2022
Network bridge and Melco switch and adot problems Support	4	217	September 19, 2022
Upsampler stuck Support	9	660	September 18, 2022
iPad sees Network Bridge, iPhone does not Support	2	108	September 17, 2022
Diminishing logo Support	5	131	September 15, 2022
Serial number missing Support	7	399	September 10, 2022
[FAQ] Do I need special Ethernet cables for my dCS product? Support rossini , bartok , vivaldi , network_bridge , networking	1	1115	September 10, 2022
Full MQA rendering from DCS Network Bridge Support	11	418	September 9, 2022
Vivaldi Display Defect Support	3	172	September 9, 2022
Tidal album art missing in Mosaic Support	1	85	September 9, 2022
Display screen defect? Support	6	320	September 8, 2022
Remote Volume control interrupts hires streaming Support	4	119	September 7, 2022
Please help with my Bartok upsampling problem Support	2	181	September 5, 2022
Rossini Transport tray is stuck Support	16	368	September 3, 2022
Paganini Upsampler doesn’t preserve filter setting Support	0	105	August 31, 2022
Upsampler and DAC not talking Support	2	132	August 30, 2022
Dcs update 2.0.1 Support	8	449	August 29, 2022
About Tidal Connect and Mosaic Support	5	152	August 25, 2022
Mosaic, ipad pro 2021, ios 15, tidal, not all art covers present Support	21	527	August 24, 2022
Use of terminator on open clock BNC connectors Support	10	263	August 23, 2022
Brand new LINA DAC screen grayed out? Support	8	172	August 21, 2022
Lina connections / cable & Inputs etc Support	6	219	August 21, 2022