Support

Mosaic User Guide dCS Mosaic documentation Mosaic FAQs Answers to the most commonly asked support questions to streaming audio and dCS Mosaic. dCS FAQs Answers to the most commonly asked questions that are not related to streaming audio.

Topic	Replies	Views	Activity
Start Here -- Getting Support Support This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in o…	0	690	May 8, 2019
About the Support category Support	1	455	May 23, 2018
Short breaks during the playback of 24/192 album Support	20	163	October 25, 2021
DSD Filter not show in Bartok display Support	5	68	October 21, 2021
Playing DSD .dsf files from the beginning on the Rossini skips the first 0.84 second of audio Support	49	1847	October 20, 2021
MPEG and not MQA Support	96	1285	October 20, 2021
Diff freq in 'audio' and 'status' for NB Support	0	48	October 19, 2021
A question about MQA Support	11	1117	October 16, 2021
Mosaic, ipad pro 2021, ios 15, tidal, not all art covers present Support	18	249	October 14, 2021
Does the Rossini Player not like MoFi Gold Discs or is my drive bad? Support	2	89	October 11, 2021
Authorized Service Agents Support	5	121	October 11, 2021
If your USB port doesn’t work Support	2	77	October 8, 2021
BUG: Mosaic indicates incorrect clock synch Support	12	174	October 7, 2021
Bartok Missing "r" Support	10	493	October 7, 2021
Bartok reliability Support	38	1153	October 5, 2021
How to stream Idagio from Windows PC to dCS Upsampler Support	34	214	October 3, 2021
Unstable Volume Support	4	125	October 3, 2021
DCS Network Bridge - Airplay issue? Support	1	96	September 29, 2021
RCA or balanced from Bartok to Active ATC Support	5	102	September 28, 2021
Problem with Puccini. Help Support	7	127	September 22, 2021
Network Bridge to Vivaldi DAC results in no signal Support	4	108	September 21, 2021
Tidal , some problem today? Support	1	87	September 20, 2021
Red signal on Rossini Support	15	157	September 19, 2021
Bartok XLR inputs Support	6	148	September 19, 2021
Roon keeps skipping thru tracks in rapid succession Support	5	605	September 18, 2021
Mosaic Album/Artist listing Support	11	721	September 17, 2021
Bartok Settings/Config? - Where in Forum to Post? Support	8	196	September 15, 2021
Seek help ("no usb input" with bartok) Support	10	133	September 14, 2021
dCS Bartok and Network Switch Support	2	134	September 14, 2021
dCS Bartok HDAC (NO SERIAL NUMBER)? Support	2	115	September 14, 2021