Having Err problem to update network firmware to 527 version

Support
1

Tried for 3 times, to update network firmware 527 for my Rossini DAC (Ver 2.11 not Apex）but failed by Err information. Download has all completed, Rossini displayed update is in processing…then failed finally.

2

You first need to update Mosaic software to version 1.4.4 from App Store or Google Play if you have not done so already.

  1. Check Mosaic dCS controls “Support/Versions” option to make sure that the blue lozenge shows that the Update is still available, given that you have tried three times. If it is then proceed as below. If not then there may be another issue that I cannot deal with here.
  2. If you can still update, switch off your Lina from the rear rocker switch first
  3. Wait a minute or two then switch back on.
  4. Return to Mosaic Support/Versions and carry out the update.

This should now complete the update correctly. If not let us know. BTW, although dCS have said this process should not be necessary, it may be advisable.

3

Thanks Par,

Obviously, step 2 of your advice is the key to making the update available. I turned Rossini off and back on, then the process of update is silky smooth.
I think the DAC needs to be ready for update by a restart.

Adam

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