Start Here -- Getting Support

This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in order to help you out so please be sure to include the following information along with your query.

  • dCS product(s) you are using
  • Installed dCS software versions
  • Brief description of the issue you are having

If relevant, it is very helpful to have a list of the steps you are following along with a description of the result you are getting.

We will make every effort to respond to you within one business day and in most cases we will be back in touch with you faster than that. If your issue is of an urgent nature then please contact your dCS dealer or distributor for immediate assistance.