Support


Mosaic FAQs Answers to the most commonly asked support questions to streaming audio and dCS Mosaic. Mosaic User Guide dCS Mosaic documentation dCS FAQs Answers to the most commonly asked questions that are not related to streaming audio.
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Start Here -- Getting Support

This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in o…

1 May 8, 2019
About the Support category 2 May 23, 2018
Mosaic Control issues 3 September 16, 2019
Mosaic Album/Artist listing 6 September 15, 2019
Best filter/config for each format (Redbook, HiRes, DSD, MQA etc) 4 September 10, 2019
BBC Radio 3 Oddity via Mosaic 2 September 9, 2019
Bartok input display question 3 September 4, 2019
Tidal Drop outs today the 3 September in the Mosaic App? 3 September 4, 2019
Qobuz login issues again...not working 2 September 3, 2019
Best way for playback of local files with Network Bridge/Mosaic 3 August 26, 2019
Elgar plus 1394 problem 5 August 23, 2019
DCS Vivaldi and Logitech 9 August 18, 2019
Updated Manuals 7 August 14, 2019
Vivaldi DAC : volume at minimum when power on 3 August 6, 2019
DxD with Vivaldi Upsampler and DAC 6 August 3, 2019
Hearing "static" type noise with Vivaldi directly powering amps 3 August 1, 2019
Qobuz Login Issues 5 July 29, 2019
Adding favourites in Qobuz via Mosaic 3 July 26, 2019
Bartok Gapless Playback - is it possible? 4 July 21, 2019
dCS Mosaic App feature for TIDAL 3 July 20, 2019
Trouble with JRiver and both Bartók and Network Bridge 30 July 17, 2019
Problems with Mosaic in iOS version 4 July 15, 2019
DSDx2 Stutters on High-Res 16 July 11, 2019
Word Clock cables, what length? 5 July 7, 2019
Mosaic Android app - Qobuz Track List 11 July 6, 2019
Should mosaic ‘see’ the DAC? 8 July 1, 2019
Please Help! My Elgar Plus DAC stops working 3 June 29, 2019
Latest dCS network firmware 5 June 29, 2019
Mosaic crashing after seconds with AssetUPnP-Server 4 June 12, 2019
Tidal MQA and Network Bridge/Vivaldi 3 June 5, 2019