Support


Mosaic User Guide dCS Mosaic documentation Mosaic FAQs Answers to the most commonly asked support questions to streaming audio and dCS Mosaic. dCS FAQs Answers to the most commonly asked questions that are not related to streaming audio.
Topic Replies Activity
Start Here -- Getting Support

This section is continuously monitored by dCS personnel so should you not be able to find an answer to your question elsewhere on the site please feel free to create a topic here. We will need some basic information in o…

1 May 8, 2019
About the Support category 2 May 23, 2018
Bartok and Rossini dac problem using optical connection 13 April 6, 2020
Upsampler stuck 9 April 6, 2020
Song order on album 14 April 5, 2020
New Bartok - burn in menu setting - how to use? 39 April 1, 2020
Voice sibilance 9 March 31, 2020
Rossini IP address problem 4 March 31, 2020
Problems with gapless playback using Audirvana/ Bartok 11 March 31, 2020
Tidal playback problem 12 March 30, 2020
Can't manage Bartok Settings using DCS Mosaic App 20 March 24, 2020
Clicks and pops, Puccini Uclock 43 March 23, 2020
iPhone does not work with Debussy after 2.2 to 2.3 update 3 March 22, 2020
Only 1 song at a time? 8 March 22, 2020
Bartok - is 6v output measured as peak, avg or rms? 3 March 20, 2020
Vivaldi Upsampler to Delius 4 March 12, 2020
Unable continuous playback of TIDAL music with mosaic 3 March 12, 2020
iPhone with Debussy 2.3 1 March 11, 2020
Connecting Transport to Bartok 2 March 10, 2020
Correct connections between Vivaldi dac and Vivaldi upsampler? 13 March 8, 2020
Dropouts using Tidal via Mossaic 3 March 4, 2020
Bartok output - XLR or RCA? 9 March 4, 2020
New Bartok - Airplay 1 or 2? 3 March 2, 2020
Connecting Oppo 203 to Rossini question 2 March 2, 2020
Best way for playback of local files with Network Bridge/Mosaic 15 February 28, 2020
Adding live radio stations 11 February 28, 2020
Rossini DAC dropping network connection all of a sudden 3 February 27, 2020
USB2 not recognized by Mosaic App 3 February 25, 2020
A question about MQA 6 February 25, 2020
Setting Bartok volume output to "fixed" 6 February 25, 2020