At 6:48 last evening, my network stopped seeing my Bartok. On investigating, I found that the switch it was connected to literally blew its lid, although no signs of anything burned. Replacing the switch with a Linksys does not help.
I am hoping that the ethernet port of my Bartok is OK. How can I tell?
In the meanwhile, can I connect to it via WiFi? How do I do this without the DCS Mosaic app, which will not connect.
There is no wifi support in the Bartók itself so that is not an option but you can try connecting the Linksys switch to the secondary LOOP port. If that works but the MAIN one doesnāt then you may have fried the port.
And the Bartók can āseeā (i.e. has a clear network path to) the DHCP server (router)? What IP Address is the Bartók showing on its display (Menu/Info/Unit Status)?
Off to bed now but Iām running out of ideas here. The factory reset was a bit of a Hail Mary, I donāt think it touches the streaming board which is pretty much a self-playing piano. Short of trying a different Ethernet cable I canāt think of anything else to suggest. If none of my suggestions work I am afraid I suspect damage to your streaming board. Time then to pass the baton to the heavy artillery. Paging @Phil.
Thanks for your efforts. The reset did not work. When the Bartok rebooted it said it had no input.
Phil said sending it to US repair facility is probably the thing to do.
Assuming your replacement switch has LED lights to indicate network activity, can you see them flashing on this port?
If not, then the port is likely ādie-dedā (as one of my twin three-year-olds puts it!). I think itās worth taking to your dealer to see if they can make it work on their network, if not, they can return it for repair.
Good point - and I should have been a bit more precise.
If the lights flash very frequently on that port then my guess is that there is some communication going on. Sporadic lights indicates itās āpingingā the port, but not getting a response. Judging the difference, though, can be a bit difficult unless you know what youāre looking for.
Sadly, it seems to me that something ādie-dedā , however, Iām glad you have a repair centre in the US.
James, from the Bartokās front-panel, you can scroll through the information screen to see what IP address the Bartok has. Use that for your investigation.
I highly recommend carefully reading the Bartok Manual from page 28 onwards. It explains what each of the front-panel buttons do, and how to manoeuvre through the front panel screen menu.
It occurred to me that the switch with the pyrotechnics might just have taken out something else when it went poff (or maybe it was taken out by something else that went poff first). But I assumed, arbitrarily and wrongly, that you were testing with a switch that was not in use at the time of failure.
I guess assumption made an ass out of āuā and āmptionā again. Ho hum!