Elgar dac . System won't turn on

hello. I am leaving this post after visiting this website from Korea.
I have a Elgar dac made in 1996.
Because it was an old product, I had it inspected at several audio repair shops, but I received replies that it could not be repaired.
The symptom is that when the power is first turned on, the bottom of the front display briefly flashes and then does not turn on.
The repair shops say it appears to be a microcontroller problem and there are no other problems.
However, since microcontrollers are manufactured and handled only by your company, we have received answers from many places that repairs are not possible.
I am writing this because I am wondering if there is a way to solve this problem.
This article was written with Google Translator. I would really appreciate it if you could reply to my email.
I wish you eternal development of the company.

Hi . This forum is basically for dCS users but your query suggests that you really need to talk with the company itself. So you need :

[email protected]

However I am tagging @Phil of support so that your issue will be seen by them.

Good luck.

2 Likes

I believe we have already addressed this query via support@ but if not please do contact us at [email protected] and then we can work this through with you.

Regards

Phil

Thank you for your kind response and interest. I sent you an email.