Bartók wakes up all by itself

Support
1

Hello,
For the past few days, my Bartock has been waking up from sleep mode on its own.
Do you have any idea what the problem might be?
Thank you in advance.

2

I’M SURE YOU HAVE CHECKED THESE:

  1. Stray Infrared (IR) Interference: The front panel IR sensor on the Bartók is highly sensitive and can be triggered by stray sunlight or ambient IR signals from other household electronics (like TVs or smart appliances).
    • The Test: Temporarily cover the tiny IR window on the front panel with opaque tape or a small folded Post-it note to see if the random wake-ups stop. [1, 2]
  2. Network/App Wake Requests: Streaming software like Roon or Spotify will automatically wake endpoints on your network to initiate playback.
    • The Fix: Check your Roon zone settings or app configurations for “Auto-sleep” or “Wake” options. Try temporarily turning off Bluetooth or using a wired Ethernet connection instead of Wi-Fi to prevent wireless packet queuing/bursts from waking the device. [1, 2]
  3. Firmware Bug: Earlier versions of the Bartók streaming firmware had a known issue causing irregular power-ups.
    • The Fix: Ensure your unit is updated to the latest firmware version via the dCS Mosaic App. [1, 2]
  4. Hard Power Off: If you want to ensure the unit stays completely off instead of remaining warm in standby mode, don’t just use the front-panel button. Use the physical rocker switch located on the back panel of the unit. [1]Cheers
  5. mike
2 Likes
3

The most likely reason would be that the IR receiver is picking up a signal that it interprets as a wake up call. IR systems can misinterpret all sorts of things including sunlight. Back in the day of CRT TVs my old Paganini was sited opposite the TV. It could change a setting during certain broadcasts.

The reason for the “lock” feature is to prevent accidental occurrences such as this.

Edit: Mike Garver posted his answer while I was composing this. He covers the same issue.

1 Like
4

Thank you for your replies, I don’t know if this has any bearing on it, it’s been happening since I added the Rossini clock.

5

I added a Rossini clock to my Bartók as well, and never got such issue…

But I had the Bartók unexpected wake-up by the past (several years ago), and everything got fixed by a firmware update.

Now Pete and Mike are right, softwares that can control the Bartók over the network can wake it up.

6

Thanks,
I use Jplay, I’ll look into that too.