Hello All: I am having an interesting new problem with my Upsampler. This started just two days ago. Nothing in my system has changed. I have the Upsampler, DAC, and Clock set in Auto Wordclock mode, and it all sounds great. In the last two days, I have had the Upsampler randomly lose its Auto setting and revert to Master mode, causing the sound to stutter at roughly .5s intervals constantly.
When I check the Menu settings, the Upsampler shows that it is correctly set for Auto Wordclock. But the status display shows M. And Mosaic shows that the Upsampler is correctly set to Auto Wordclock. No amount of changing settings fixes the problem, including doing a Factory Reset of the configuration. The only thing that solves the problem is a hard power reboot, either from the front panel, or the rear switch. That’s not a difficult fix, but it sure is an annoying one.
This happens at any resolution, whether I am upsampling or not, whether playing local storage or internet streaming. And of course, it only happens when I am out of the room and return to find it in that state. I am trying now to sit in the listening room without leaving to see if I can catch some change in track or resolution that prompts the behavior.
UPDATE: just saw this happen when Roon went from playing one Qobuz album at 44.1/16 to another Qobuz album at 96/24. Switching back to the 44.1/16 album causes the Ipsampler to revert to Auto Wordclock. Playing the 24/96 track again causes the Upsampler to lose Auto Wordclock again. So, I may be on the trail of a fix. And I can confirm that playing local 24/96 encounters the same problem. I have checked my Clock cabling, and it all looks fine. As I said, nothing about the system has changed. So, my guess is that I have changed something in my Upsampler’s settings to cause this problem. I just tried another factory reset. This caused the clock setting to change to Audio. I then changed it to Auto Wordclock. As soon as I started playing a local 24/96, the Upsampler reverted to Master mode, but the music now plays without interruption. Right now, I am stumped, but I’ll keep working at it. FWIW, the DAC never loses Auto Wordclock, and always shows the correct version of W1or W2 no matter what the Upsampler is doing.
Background: using Roon to play; all components running current software.
I am sure that I am missing something obvious here. Any thoughts on this?