Just had a chat with Clara to capture the full response;
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I’ve to add the affected tracks do play fine locally on my phone. The problem occurs when playing through Connect. Whether it’s a dCS or a Qobuz issue, I don’t know.
One thing I noticed is that if I keep insisting on playing an affected track, my Vivaldi One then disappears from the Connect devices list for about 10 seconds, then comes back. Looks like it crashes out don’t know what else.
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That sounds like a Qobuz issue. As I have posited earlier, the Qobuz app when using Connect may not remember the replay device choice. Your issue sounds that it may be connected to this.
You might prefer to use Qobuz via Mosaic instead. However I have reported issues using Mosaic “Play from Here” feature which may affect choosing individual tracks. The two should sound the same.
In normal circumstances my system would be up and running at this time on a
Sunday afternoon so I could see if I could replicate the problem. Normally I would now be listening to BBC R3 and Jazz Record Requests followed by The Early Music Show. Both dead centre on target for me. This week the programmes have been replaced with music for Holy Week. Hence my system is off and cold. Apologies to those thinking that I should devote my time to spiritual reflection.
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Thanks for that update Anup.
So no Pink Floyd Pete? 
Nothing after Arnold Layne.
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It would have been useful if Clara had given you an estimate on how long this transition will take.
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Initially Clara said a few hours or days. I will chase it up today was nd report back.
As I said last week about this “Don’t expect a satisfactory reply”.
I am in my 11th year of subscribing to Qobuz. Once it was a small company and queries would get a swift response from real humans the you could have a dialogue with. Sadly they have gone down a path expecting computerisation ( especially n AI) to achieve customer satisfaction and simultaneously save money. Poor management judgement IMO.
I had to give up buying download albums from them a couple of years ago as they altered their system including now providing unreliable metadata for sales ( not streaming of the same titles for some reason) resulting in further issues onward such as Mosaic being unable to organise the information correctly.
I have three months of this year’s subscription left. I only use classical music . The problems with purchased downloads mean that the discounts available to Sublime + subscribers have become meaningless. So I am now strongly considering not renewing and trying a specialist classical streaming service like Presto Music.
David
You are communicating with a BOT - did you really expect something to come from it? 
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No Gregg I didn’t, but thought they’d connect me to a real human as promised. This is an edit of my original comment, as my humour has upset someone.
I just checked again on the original album I noticed problems with - Peter Tosh “Equal Rights”.
It does not matter if I am trying to play a track to my iPhone or the Vivaldi. It’s still errors out. Obviously this is not a dCS problem.
I totally agree Pete. There are not many large companies where you can actually speak to a human being, and when you can, often it’s a call centre in India.
I subscribe to Sublime, but have only purchase two albums from them. One of those is your favourite, “Wish You Were Here” 
. I used to purchase from HDTracks in the States, (as the UK one folded) and also HIGHRESAUDIO in Germany. Are the albums purchased on Qobuz poor quality, or is it simply the way Metadata is sent to Mosaic?
As far as I am aware Pete there aren’t too many options. I have the Tidal 30 day trial at the moment. I thought Tidal was geared towards Classical, or do I have that wrong?
Ever so. I haven’t looked for some time but my experience was that I had to negotiate my way past the home pages exclusively featuring urban/hip-hop titles ( they may as well have posted a warning : This site is not for old men). When I found the classical area I saw that they had no idea what classical music is. There was no distinction between it and film soundtracks or musical theatre. I am reminded when a person asked what classical music is answered that it is anything with violins!
The musical data sent by Qobuz is superb. The issue lies with incomplete metadata resulting in Mosaic splitting albums into artist/title with the remaindersent to a “bin” of “ No metadata” tracks that are tacked on to the end of your entire collection. You end up with say, tracks 1,2,3,4,7,8,9 with tracks 5 and 6 somewhere at the end of your entire collection. Doubly irritating with classical music where often the tracks have to be listened to in sequence due to the structure of a work which may require several.
Why the hell am I on it then??
Be careful not to be found out 
.
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There is a issue with Qobuz when playing hi-res tracks - there is a long string on the Roon forum about the same issue. The problem appear on 48/24 and 192/24 albums where certain tracks wont play, but the remaining tracks in the album plays. Roon have just released an update where the tracks that dont play gets skipped until a playable track is available.
Qobuz are taking too long to resolve this - and unfortunatly I just paid my annual subscription otherwise I would have switched to Tidal.
As others have commented, getting any response from Qubuz is not great. It may be that Qubuz became too big to fast and in the process customer support has gone out of the window
The problem does not seem to be limited to Roon users, with Aurender’s Conductor app I also occasionally run into this. On PS Audio’s forum CEO Paul McGowan posted the email below just yesterday:
“Dear Partners,
We have identified a technical issue affecting the availability of certain audio files on our API.
The problem specifically concerns files larger than 50MB. It results in a size mismatch error between the requested and received data, linked to a partial object caching issue.
Our technical team is currently investigating to identify the root cause and the scope of impacted files. We are working to resolve this as soon as possible.
We will keep you informed of our progress.
Best regards,
The Qobuz team”
My Qobuz ‘Sublime’ subscription is up for renewal next month.
I have Tidal on a 30 day trial…So at the moment I don’t know which way to jump?
It has been a week, since I was promised an email link, to speak to a real human being. They said a few hours or days to get beck to me. Heard nothing. I think I’ve been patient enough! 
I tried the Bot chat again yesterday, but it refused to answer me! 
I get it that they can have issues, but they should put a notice up on their web page to let us all know. Is it really that difficult?