Here is a bit of context to understand my growing level of frustration.
I started my journey with dCS with a Puccini SACD/CD player and UClock that stopped working when I changed my Apple devices. Turns out the UClock was not compatible with newer Apple operating systems. So, I packed it up and sent it to them for an upgrade, $1,000 worth of upgrade. COVID hit, the factory shut down and I was dead in the water.
dCS America graciously intervened, and got me a very fair price on a DeBussy. I was so taken by the improvement in sound quality I bought a Rosinni DAC, and planned to use the UClock with it (I’d had it returned unmodified). Since the UClock’s issue was with compatibility with Apple OS, and the clock function worked perfectly, I was gonna have a pretty sweet system.
Well, the Rosinni was delivered a couple days before my Wilson Sasha DAWs were to be delivered and installed. I never opened the Rossini box. The Wilson dealer brought with him a Vivaldi DAC, clock and Upsampler, a couple days later which I bought.
I’ve been on the audio merry go round for around the last 30 years, grabbing for the brass ring every time I passed it. I’ve spent way more than I can remember on audio components. About 2 years ago, as I was about to retire I decided to get off the merry go round, bite the bullet, and just buy the best of everything I wanted/needed to enjoy my system and focus on other things.
One of those things is playing guitar. One of my goals was to build a system in front of which I can sit, and play along as if the artists are in the room with me. The system I have allows me to do that, other than the front end of songs being truncated. If you were at a concert, and the mixing board had this kinda glitch you’d probably not be too happy and might even leave.
A final analogy. Suppose you bought your dream car, a Mercedes SL63. It was the best car you ever owned, other than in second gear between 2,000 and 2,500 rpm the engine stalled. And then suppose this was a systemic problem and others were having the same issue. Do ya think MB would just shrug it off, or tell their customers a third party might be able to tinker with the software and make it better?
Here is the original thread on my Puccini problems.
just FYI, I just finished listening to Roxette Wish I Could Fly from my NAS in normal sampling and then my Mosaic playlist had Bush Come Down in Hi-rez via Quboz. Bingo, you guessed it, I missed the first three beats in the song.
Mitch