Hi Ingmar,
Just to give you an idea of where I’ll be going with this one (as it seems to take quite some time at the moment before the streaming issue occurs)…
If you can - and I realise that it is likely to be inconvenient to run a separate network cable back to your router, I get grief from my better-half if I trail network cables around the house - then I’ll get you to run the unit wired back directly to the router for a week or so.
If you don’t have an issue then I’ll get you to swap back to the Silent Angel being back in the mix and we’ll see if you get the issue again.
(The main problem here is just how long it took for the issue to re-occur again - nearly a week so it’s going to be difficult to know whether the issue has been “resolved” or whether it just hasn’t happened again yet so it’s likely that this one will take some time to work through.)
If you can get the issue to re-occur either with the unit connected directly to the router or when running through the switch then can I get you to do the following for me …
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Can you grab me a phone-photo of what the front panel display is showing and if you get anything odd showing on Mosaic can you also take a screenshot of that too.
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BEFORE you power cycle or reset the Bartok can you also grab the logs from the unit. The instructions for pulling the logs from the unit can be found here.
If you do take screenshots or photos or extract the logs from your unit please email them to [email protected] ensuring that the email you send also refers to this thread so we can tie the two up together.
P