What’s with "the line"?

struts001 · January 29, 2024, 7:14pm

Am I the only one here with a Vivaldi stack and a galloping OCD that’s bothered by “the line”?

The line I am referring to is the vertical line on the left hand edge of the Vivaldi DAC display but not on that of the Vivaldi Clock or the Vivaldi Upsampler.

At first I thought it was a fault with my display, but on closer inspection it seems to be quite deliberate:

Now I’ve noticed it it is all I see as I stare lovingly at my beautiful stack from the listening chair.

This is an outrage! Who is responsible?? In my opinion they should be publicly flogged!

jandersonhill · January 29, 2024, 9:28pm

Blackout listening glasses is the way forward

Anupc · January 29, 2024, 11:22pm

Definitely not normal. Oddly clean fault though.

struts001 · January 29, 2024, 11:38pm

Way too clean IMO. What do you say, @Phil?

barryr1 · January 30, 2024, 2:20am

struts001 · January 30, 2024, 6:14am

No! You’re killing me!!

August · January 30, 2024, 11:37am

Sorry

struts001 · January 30, 2024, 11:54am

Many thanks @August and @barryr1. I think I have an idea what the problem is. I think my display has been fitted a millimeter or so too far to the right, probably just the tolerance of the bolt holes. So I suspect (@phil?) that all the displays have that vertical line, it’s just that when it is in correct alignment you don’t see it. Would you both be so kind as to take a picture during the startup sequence? As you can see on mine the TM is hard up against the right hand side of the screen, is that how yours look?

Is that how yours look?

August · January 30, 2024, 12:10pm

I will check tonight when I’m back from the office.

Phil · January 30, 2024, 2:03pm

Sadly I would say it’s the first column of pixels on the display failed myself…

Not that I’m aware of …

ChrisK · January 30, 2024, 3:25pm

If you switch off all the display, you will not see it anymore and it does not impact negatively the sound…It is a personal matter obviously, but the display distract me from the music…

On the other side, it is a defect of your equipment, so it must be repaired…If you don’t want trouble with the young Greta, instead of sending it to dCS, you should go to the repair café in your neighbourhood

August · January 30, 2024, 6:54pm

I don’t normally turn it off at the back (to save the battery), but did so now to see the startup. I’m afraid Phil is right.

struts001 · January 30, 2024, 6:58pm

Thanks @August!

barryr1 · January 31, 2024, 5:24am

Im just getting to this and machine is already running. You want a double verification ill get it tomorrow. B

barryr1 · January 31, 2024, 6:17am

struts001 · January 31, 2024, 1:00pm

Thanks @barryr1. The horizontal position looks identical to mine so I am leaning towards that it is a display fault and probably unlikely I can hide it. No prob. It could be worse!

Ermos · January 31, 2024, 1:04pm

Indeed!

struts001 · January 31, 2024, 11:27pm

Ouch!

Ermos · January 31, 2024, 11:38pm

I kindly suggest to contact your dealer, to get yours serviced, before the above happens.

It did to me.

Although dCS and my dealer, and distributor, did a marvelous job to fix it, it is better to plan it ahead.

stevebythebay · February 2, 2024, 2:31am

OK…struts001…maybe a ref to “strut: a rod or bar forming part of a framework and designed to resist compression”. Your dealer just thought it would be a nice “touch”? And of course we all want to “resist compression” in our audio.