Hello, for about a week I no longer have access to my favorite tracks in TIDAL while this is not the case with my favorite TIDAL albums. It tries to download them without success.
Hi @PHC
We haven’t made any changes at our end (that would need a Mosaic firmware update release) … is the issue that you are having with Mosaic accessing TIDAL or with TIDAL connect via the TIDAL app?
Hi Phil It happens every time I use TIDAL through Mosaic. I can display all my favorite albums but none of my favorite tracks: It seems that Mosaic tries to download the favorite tracks but It never happens => It downloads infinitely.
Hi @PHC,
That functionality isn’t being reported as causing issues elsewhere - where are you located geographically?
Can you possibly grab me a set of logs from your streamer while it is sat downloading?
Instructions on how to do this are here.
Once you have them can you send them to [email protected]?