Serial number missing


For the last few weeks when I start up mosaic I have been getting the heading “dCS Network Bridge (no serial number)”.

I have not noticed any reduction in functionality.

Do I need to worry?

Best wishes


same for me. i have post for support, but no operationnal answer. seems not to be a real problem ?


Aubrey, from Mosaic Control, when you go into [Support] —> [Status], do you see the Network Bridge’s serial number? If yes, the following posts will show you how to edit that header.

Else, escalate to your dCS dealer or maybe report the issue to [email protected]