Id guess that qobuz main focus is to get connect to its subscribers and dcs has it on their to do list behind primary development issues which are of direct benefit to all of their dcs clients
I also just installed Qobuz Connect for Aurender today. It is currently only available for two types (N20 and A1000). In any case, it works great!
Are we in such a hurry ? If it was impossible to get Qobuz via Mosaic or Roon, it would be different. But, currently, we have plenty of possibilities. And one more of them is always nice, but is it urgent ? Really ?
Hi,
We are working on implementing Qobuz Connect support into our units and it will be made available via a firmware update once it is complete and tested.
Iām afraid I do not have any expected timescales for this to be completed.
Iām sorry that I cannot give you more details at this time.
BR
Phil
Thank you for getting back to me/us.
Hopefully that will apply to my dCS Network Bridge?
Well, itās not about being in an hurry or not imho, but when you pay such amounts for a device you expect top notch support as well, not to see subpar brands introducing features way quicker, while you wait weeks and weeks for them to come.
I agree with what was said above: this is a feature which was known would have arrived since years, and there has been a very long beta testing phase where many known brands were involved, which allowed them to be ready at the right time.
What he said
Thanks for all the answers. I was going through Qobuz Website and the are mentioning dCS as in the list of compatible devices. Perhaps a bit too much in advance
Correct, our friends at Qobuz jumped the gun a tiny bit announcing our support. Apologies for that! Qobuz Connect has indeed been in beta for a while, but as followers of dCS will know, we havenāt exactly been idle over that period. This is high on the priority list, please have patience folks.
If the point to buy dCS products is about getting the last gimmick for some, I think they took the wrong brand.
Having said that, the fact that this feature is released does not mean it is free of bugs, regardless of how obvious the concept is. I am quite sure that the same ones who demand immediate implementation will be on the forefront to complain if something goes wrong.
I guess each one has his own vision of what great support is. On my side, it is more about responsiveness to fixing existing issues or ensuring not to bring too many new ones.
Agreed. Although the world around us is increasingly defined by software, services and apps, dCS has at its heart a hardware platform that is know for its very high quality, being one of the best at their field. Nowadays they do have quite a lot of developers working on staying connected to the most important services.
I try to appreciate the effort and many man-hours this takes and be grateful when compatibility arrives in a well executed and tested way. I feel dCS are very open to user input and love that they have been around for so long and are in it for the long haul, being a family-owned company since David Sr. took over. But even before that they have been taking care of their staf and in turn still have several people there that were already there from the early days. This is so valuable in our fast paced world focused only on fast profit.
dCS is very focused on their customers getting the absolute best in sound quality, product quality, product life and customer satisfaction.
I personally donāt like to say oh this product was very expensive so now you owe me immediate compatibility with such and such streaming service or this new feature. dCS has always delivered on support, service and continued compatibility over many years.
This not a phone or a pc. The scale is very different and so are the number of people involved in software development. I understand people would like to have Qobuz connect a.s.a.p. but as had been said in other topics it will come, they are working on it and it is up high on the priorities. For me this is enough and I have full trust in them to deliver that. And my DAC plays wonderful music as is and doing a very good job at it. I might enjoy the Qobuz connect for its UI when it arrives but I have some patience and appreciate the effort. Weāre not subscribed to some dCS update service that pays for those programmers. We bought something some time ago and they keep on supporting it which is getting increasingly more expensive. We got free 2.0 updates with the new mappers. I could go on.
It has the network board as other products so I am guessing it will.
Whatever the price of a device, you pay it for the device you get, at the time you get it. You donāt buy a service.
When you bought a Rolls Royce in the 60s it did not have the air conditioning, now all the basic cars have the air conditioning. Do you expect Rolls Royce to install for free the air conditioning in all their previous models ? No, obviously, because you bought a car as it was specified the day you paid it. Like any other product.
Iām fine waiting until dCS has the update right.
not like they are using an āoff the shelfā chipset and circuit board as many are. Probably a bit more involved than we know
When it comes out it comes out. I am grateful that we will be getting it. I am especially interested in Qobuz Connect when I have guests over and I really donāt want them to have access to Roon. For unknown reasons Roon still hasnāt locked down settings.
What settings do you want to lock? Qobuz is not like Roon and has no DSP functions. There are settings related to your account parameters such as how many tracks at a time can be downloaded for purchased downloads but these are not available via the existing Mosaic access to Qobuz so in this respect Connect would not help. Of course we do not know what additions Connect may provide until we have it but I have not seen any references to such a feature in the publicity.
So why not use Mosaic for Qobuz when you have guests ? As this is a dCS forum I assume you have it.
Just sharing my two cents for no good reason at all lol⦠I LOVE my dCS gear but am no fan of Mosaic. Itās clunky. And having said that in the past and then being told by some that itās not ok to say that or I was wrong, I just kept my mouth shut because I donāt argue online.
That said, I use Qobuz and would love an alternative to Mosaic. Options are good! The more ways we have to enjoy, the better
So thatās all to say, I hope Qconnect is available soon and look forward to trying it with my awesome gear
From within Roon, I donāt want guests to be able to change any of my configurations. All users have access to it.
I like to let folks sit down with an ipad and explore within Roon. It is quite nice for that.
Thanks Vince. I see your point. No good handing them a device with Mosaic app
as the dCS system settings would then be available.