Puccini SACD player refuses to load disc

After powering down and recently after a power cut the Puccini refuses to load a disc. Occasionally switching on and off and even threatening to send it to the tip works. Not this time. I would be delighted if someone could help.

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This kind of fault is not likely to be fixed without attention from dCS or authorised agent. You need to contact dCS support by sending an email to:

[email protected]

I’m sorry to hear and hopefully dCS can help you get it sorted. Mine was a little quirky too.

Transport issues. Who woulda thought?! ; )

Thank you gentlemen for your advice. I will give my dealer a call today with a view to returning Puccini to dCS…
David