Mosaic not displaying artist images

Support
1

The Minimserver artist image (indexArtwork) function is very useful for displaying artist images in the top level folder but with 3k plus artists this was getting tedious manually populating the folder. So I resorted to the JRiver import Last FM images and copied these to the Minimserver folder. No problem with this but Mosaic fails to display about half a dozen images for letter A (as far as I have got so far) no matter what I try. I was about to point the finger at MS but checked the MS directory first in MConnect and hey presto all images are displayed correctly. So, what can be going wrong with Mosaic?

2

I have no idea what an artist image is. Are these stored pictures of the performers?

If we are talking about something other then front cover art ? The ID3 protocol has provision to store images other than front cover art so it may be that MinimServer 2 stores these but that they are not catered for in the default MS Properties settings that ultimately define what is displayed in Mosaic.

If you have a paid subscription to MinimServer2 and have MinimWatch2 you can configure these Properties fields to display whatever is stored. I suspect that you may need to do this.

Edit: there are various threads available in MinimServer Forum which deal with related subjects. For example:
https://forum.minimserver.com/archive/index.php?thread-4951.html

I suggest searching the MS forum ( note that there are different areas for various versions) to see if you can get any help.m I am not entirely clear on what you want to do but I am sure that you are not experiencing any fault. However you may find workarounds or other advice.

3

Hi Keith,

Without doing some digging then it isn’t possible to know for certain WHY the artist images aren’t being displayed but a first thought would be that there might be something in the image format or file format that Mosaic as unable to handle - I would suggest copying an artist image that loads from another Artist folder over as the artist image for one that doesn’t load and seeing if that then now loads (albeit with the incorrect artist).

Alternatively is there something that is consistent about the images that won’t display compared to the ones that do? Something like the file extension possibly? It’s possible that there’s a graphic file format that we don’t support the rendering of but doing the above check may help identify that.

Is it always the same artist images that don’t display? It could be that, as you have 3,000 plus artists with artist images (which could be quite large), maybe the Mosaic app is running out of image cache space or something.

Again, without doing some digging and diagnosis there is no way to give you an immediate answer.

BR

Phil

4

Thanks Phil
By way of update I noticed that Mosaic on Android displays more artist images than on my iPad, though not all. I reinstalled Mosaic and this added some images but still short of mConnect. I think you are right about certain image formats or resolutions falling foul of certain platform protocols but this is in the category of nice to have rather than a show stopper. Mosaic/MS by default displays the first album cover and I can live with this.