Device discovery issues

Hi all,

Just to head this one off, as I am seeing multiple threads emerging around the same topic. iOS devices running the new 13.5 update seem to be experiencing a range of different issues. These are happening across a large range of apps and is not specific to Mosaic.

If you are using an iOS device that has been updated to iOS 13.5 and are now experiencing Mosaic connectivity issues (Mosaic not discovering the dCS device or losing connection to it) or problems opening the app itself, try uninstalling and reinstalling Mosaic.

Should this not resolve the issues you are seeing, my current understanding is that this issue will be resolved in a future release / patch of iOS should the issues have started after updating .

If you have been experiencing connectivity issues since before updating to iOS 13.5, take a look at the FAQ on this here: