dCS Rossini,automatic jumps by 0.5

Support
1

My dCS Rossini, when adjusting the volume up + or down - . automatically jumps by 0.5. For example, if I set the volume in Roon or Mosaic app to 40.0, it will automatically jump to 40.5 after a second (this has only started happening recently). I checked whether other programs like Mosaic or other devices running in the background might be affecting it, but I tested them all. I also restarted the Roon Server , restarted Rossini but the problem still remains. The same is happening also happens In Mosaic App. Setting to for example 40.0 it goes to 40.5 after a second.
In Roon Volume Control is set to : Device Volume

I made also a video of that strange behavior.

App version: 1.4.4 (161)

Front panel version: 2.10

Control board version: 2.10

Network Board version: 1.4.4 (527)

2

Hi Robert,

I hope the dCS tech team will reply to you, so I call @Phil and @AndrewS .

3

Many thanks Erno. This is not one I’ve seen before so @Phil is definitely the right person to tackle this.

2 Likes
4

Hi @SlowikPL

Thank you for flagging this - it does seem that this is something that slipped in in one of the firmware updates recently, the software team are aware of it and I believe are looking at having a fix for it in an upcoming firmware update.

I’m afraid I can’t give you a more definitive schedule though.

I hope that helps.

Phil

4 Likes
5

Kudos to dCS
One cannot argue with the quick and rapid fire replies!

2 Likes
6

Thank you all for your support. If there is anything you need from me to replicate the problem, please don’t hesitate to reach out.

Maybe Recent Network Board version: 1.4.4 (527) update from ( 523 ) is making this problem, because it was not that long ago i noticed it

For example, I can provide the serial number (since I know not all Rossini units are the same) or specify the exact volume levels at which this behavior for 90% occurs. ( not always ) The volume always jumps back to the same setting of 0.5 dB.

Let me know if you need more details.

It doesn’t matter whether I set the output voltage to 0.6 V, 2 V, or 6 V — the issue still happens.

7

Today I did a network update to version 529 from 527, but the problem is still there. Just reporting that nothing has changed :relieved_face:

8

I did not notice this before, but it indeed is happening too on my Rossini DAC, using Roon.

9

Could it be that the update changed the sound, too? Made it more relaxed, less forward sounding or am I imagining it?

10

You’ve got it. There was nothing in the revision that affected the sound. we are up to revision 529 and here are the release notes:

11

The sound is back to normal, if not even better than before. :grinning_face: It was in my mind.