DCS Bartok (Play Tidal) Problems

Support
1

I have problems playing Tidal - all music tracks play for 2-3 seconds and then stop for 10-20 seconds.
Routing: Router => Switch => DCS Bartok’

2

Sorry to hear that Chee Wang.

On the positive, virtually every single report of such issues has to do with the Internet Service Provider connection and/or Tidal itself, not the dCS kit.

I just noticed you also posted on that older thread where someone else had the same issue. Have you tried exploring any of the solutions proposed there?

3

Hi,

If you are still having problems then can you please pop an email over to [email protected] and we will work through your issue with you - in most cases where there is a “TIDAL / Qobuz / Internet Radio was working and now isn’t working - what do I do to fix it?” question then the cause is quite frequently a DNS issue out on the internet that will resolve itself within a few days but we are happy to look into your issue with you…

Best Regards

Phil Harris

4

Thanks ！ will send mail to dcs support