I’ve been demoing a Bartok for past nine days. The sound has been amazing so I bought one from the local dealer with the plan to quickly upgrade to a Rossini. Everything was awesome until this afternoon when my view changed…
Ok enough polite bs… dCS has fkn pissed me off with their crappy design. This afternoon while listening to music the Bartok suddenly shot up the volume on my headphones to what I have to believe is 100%. I tried to mute it but the mute button didn’t work. Tried to lower volume but the volume control from the app didn’t work. Tried to lower volume via the volume knob on the hardware and that didn’t work. None of the buttons on the front were functional. None of the audio features in the app were functional. I had completely lost control of the volume and was forced to switch off the power.
Fast forward nine hours and my right ear is in pain and both ears are ringing and I’m super fkn upset. I can forgive crappy software because the sound quality is excellent however… this particular bug is completely unacceptable. As it stands… my feeling is the headphone amp is unsafe to use.
Hopefully I haven’t suffered permanent hearing damage. dCS needs to figure out how tf this could happen and immediately fix the software and/or hardware.