Hi folks,
Seems I chose the wrong time to take a long weekend, some of these threads have exploded over the weekend!
To answer the questions raised regarding pricing, our latest price increases are a direct reflection of increased manufacturing costs.
We’ve worked hard to keep our prices stable, but the reality is that it is much more expensive to make a dCS product now than it was just six months ago. We’ve seen huge increases in the price of metalwork, electronic components, packaging and freight, among other items, and this has led to a sharp increase in the cost of both manufacturing and R&D.
Throughout the pandemic, we’ve done everything in our power to ensure we can continue making and shipping dCS products, as well as investing in innovation. We’ve managed to keep product lead times stable, and maintain continuous research and development, but this has come at an added cost, and our price increases effective Feb 1st mirror this additional expense.
With regards to future product upgrades, our engineers are always exploring how we can further enhance our products and technologies, and provide new features and benefits for dCS customers. We do have an announcement to make later in February.
As always, dCS customers will be notified whenever we have news to share, and rest assured, all upgrades and updates released by dCS are thoroughly tested to ensure they deliver real improvements.