The warranty on a dCS unit will be void if:
- The product is misused in any way
- Any unauthorised modifications or repairs are carried out
- The product is not used in accordance with the operating conditions stated in the warranty information here.
- The product is serviced or repaired by someone other than by dCS or our authorised service agents
- The product is operated without a mains earth (or ground) connection
- The unit is returned inadequately packed
As a somewhat related side note, as has been well noted elsewhere on the forum, standard Ethernet cables should be used both to avoid damaging the Ethernet port on the dCS unit, as well as to avoid introducing ground noise problems that would not be present with standard unshielded CAT5e or CAT6 cables reducing sound quality. Please see:
https://dcs.community/t/faq-do-i-need-special-ethernet-cables-for-my-dcs-product/1312