dCS P8i drawer is jammed

I bought my aging P8i new and it has served me well for many years, but now the drawer has jammed in the closed position and won’t reopen. I put a CD in, it did not start playing and the readout says “No Disc.” I have rebooted several times and re-tried all controls, but it refuses to play or reopen the drawer. I’ve removed 4 screws from the rear and 6 from the underside to attempt to remove the cover but it does not budge. Am really hoping to avoid having to bring it into some shop…! Please advise! Sincere thanks.

I am afraid that the symptoms that you describe are likely to mean that there is no simple home fix. I think it best that you contact dCS support directly to find out what advice they may be able to offer.

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